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FAIRY LIGHTS – TICKET-HOLDER INFORMATION
Update : 30 December 2020

We have reviewed the Fairy Lights activity in the context of both the snow and ice weather conditions and the move into tier 4. It is, therefore, our sad decision to now stop the activity for the remaining two nights (2nd and 3rd Jan).

Ticket-holders for the dates of 28, 29, 30 December and 2, 3 January will be contacted w/c 4 January and offered either a complimentary day ticket for personal or friends and family use within 12 months, (which is of higher value) or, a full refund.

Full event terms and conditions can be found here - Event T&Cs. 

Opening Times

The Gardens:
Day tickets - Open 10am until 4pm, last entry 3pm - for pre-bookings only.
Annual ticket holders - Open 8:30am until 4pm, last entry 3pm - for pre-bookings only.

The Shopping Village: 10am-5pm. Please note shops are open in line with the latest government restrictions for the National Lockdown and may be operating reduced opening hours.